General Terms and Conditions
(Five Lands Academy)
1. PARTIES AND ACCEPTANCE OF THE GENERAL CONDITIONS OF CONTRACTS
(hereinafter also the General Terms and Conditions or GTC):
On the one hand, the provider of the Five Lands Academy service (hereinafter the service), ALUMNI EDUCATION, S.L. whose trade name is FIVE LANDS INTERNATIONAL EDUCATION (hereinafter also the provider), with registered office at Barrio Garaioltza 169 Izda, 48196 Lezama (Bizkaia) SPAIN, CIF B95918959 and e-mail: info@fivelands-education.com, being the owner of the website fivelands-education.com, exposes the contractual document of subscription to the service on the website described above.
And on the other hand, the User – Subscriber (hereinafter the User), being responsible for the accuracy of the personal data provided to the provider.
BOTH AGREE TO the present document, and it entails that the user:
a. You have read, understand and comprehend the above.
b. That he/she is a person of legal age and with sufficient capacity to contract, according to the regulations of his/her country of residence.
c. That he/she assumes all the obligations set forth herein.
d. That he/she has read and accepts the present general contracting conditions from the moment he/she subscribes to the service offered by the provider.
This document may be printed and stored by Users.
The provider makes available to them the e-mail address info@fivelands-education.com to ask any questions about these conditions.
The present conditions shall be valid for an indefinite period of time and shall be applicable to all contracts made through the provider’s website fivelands-education.com.
The provider reserves the right to unilaterally modify these General Conditions, without affecting the services or promotions to which it was subscribed prior to the modification, in order to improve the products offered. In any case, these general conditions must be consulted before purchasing the products.
It is advisable to keep a copy of the data contained in the products purchased.
FIVE LANDS cannot be held responsible for any consequences that may result from improper use of the benefits offered through the subscription to the website.
The civil responsibility of FIVE LANDS for the service provided is limited to the amount of the same, the user renounces to claim any responsibility to FIVE LANDS for any concept in any case of dissatisfaction of the service contracted in the web fivelands-education.com, as well as possible failures, slow access or errors in the access to the web, including loss of data or other type of information that could exist in the computer or network of the user that accesses the web fivelands-education.com.
FIVE LANDS offers you to subscribe to our service through the web by paying the fee shown in it and obtain the benefits associated with each fee.
2. SUBJECT MATTER OF THE CONTRACT
2.1 Scope of application: The purpose of this contract is to regulate the contractual subscription relationship born between the provider and the user at the moment the user accepts these terms and conditions during the online contracting process by checking the corresponding box. These GTC shall apply from the day on which the subscription is made.
The contractual subscription relationship entails access to a specific service, in exchange for a specific price publicly displayed on the website.
The service is a monthly online program that allows you to prepare and apply to universities by yourself with the technological and professional support of Five Lands. You can contract the program for as many months as you need with no obligation of permanence. It gives you access to a Global University Platform, an online repository for document storage (functionality within the platform itself) and free access to all Webinars and Master Classes offered by Five Lands consultants.
2.2 Territory of application: The subscription to the service is active for the entire world.
2.3 Capacity to contract: In order to subscribe you must be of legal age and have the capacity to contract.
2.4 User acceptance: The validation of the subscription through the website fivelands-education.com is done by email and also implies the automatic acceptance of the GTC. These conditions are available on the website fivelands-education.com or, if you wish and request, we can make them available to you by e-mail.
2.5. Modification of the General Terms and Conditions: FIVE LANDS reserves the right to make changes and/or modifications to these Terms and Conditions. We advise our users to review them regularly. In the event that these changes or modifications are introduced after your subscription has been made, the conditions in force on the date on which the subscription was made will apply, except for the change in the fee.
3. INFORMATION PROVIDED ON THE WEBSITE fivelands-education.com
3.1 Publication of prices: The price of the subscription fee, is the one that appears on our website.
3.2 Information on fees: In order to use the service, the user must register by means of a subscription form. The initial registration entitles the user to enjoy the fee and the services it contains.
The fee that FIVE LANDS makes available to the User is the monthly fee of 45€ or annual fee of 495€ (one month for free) for the Five Lands Academy Basic program and 160€ for the Five Lands Academy Premium program. the Five Lands Academy Basic program gives you access to a Global Platform of Unifrog Universities as well as to our Webinars and Master Classes. The Five Lands Academy Premium program adds 3 hours per month (non cumulative) of consultancy by email. All the information, features and price of the fee is available on the website at the following link.
The information contained in our advertising, brochures, other written material, on our website or provided to you about subscriptions constitutes an invitation to subscribe. The contents of fivelands-education.com are constantly being renewed and updated to provide our users with the most complete and detailed information possible. All contractual information on fivelands-education.com is displayed on in Spanish and English and communication with users, as well as the formalization of the contract, will be carried out in one of these languages.
3.3 Right to unsubscribe: The user may unsubscribe by accessing the following link and following the instructions described, or by sending an email to the email admin@fivelands-education.com requesting to unsubscribe from the service by adding the full student name.
3.4 Management of the subscription: The subscription begins when FIVE LANDS has received the payment of the fee and accepted the present conditions.
Once you are registered, you can change your program. To do this, you must contact FIVE LANDS through our contact email and you will be informed of the service, you will receive the corresponding budget and the management of the unsubscription.
3.5 Fraud: If FIVE LANDS suspects or detects any anomaly or fraud, it reserves the right to cancel the registration for security reasons.
4. SUBSCRIPTION PROCEDURE
In order to access the subscription, the user must register through the website using the subscription form. To do so, the user must freely and voluntarily provide the personal data that will be required.
The user, once subscribed, will receive an email with the registration and unsubscription instructions that should be saved for future use.
It is informed the contracting procedure will follow the following steps:
1. Go to the “Subscribe” button.
2. Personal data will be requested by completing the data collection form. Once the form has been completed, you will receive an e-mail confirming your registration and instructions for cancellation at the e-mail address provided.
You should check the spam and junk mail controls in your email inbox and always verify that the contact information you provide is correct.
3. Once you have filled in the form, you must tick the checkbox as this is acceptance of these General Terms and Conditions and the Privacy Policy .
4. To complete the process, click on the “Proceed to payment” button.
In any case, the provider’s contracting platform will inform the user, once the contracting procedure has been completed, via e-mail regarding all the characteristics, price, contracting date and cancellation procedure.
If there is any type of error in your data, you must notify it immediately to the e-mail address that will appear on the web to proceed with the correction of this error.
If you have any questions, you can contact our Customer Service Department through any of the methods provided on the website fivelands-education.com.
FIVE LANDS will provide Customer Service for FREE through our contact email info@fivelands-education.com, if you choose another alternative means of communication, the user is the one who must bear the particular cost of the same.
5. DISCHARGE CONFIRMATION
Once the registration has been completed and payment has been received, FIVE LANDS will send you an email confirming your subscription.
It is the user’s responsibility to validate that the data provided is correct. FIVE LANDS will review the errors, although it is not always possible to modify them. In the purchase procedure, you will be given the option to check that the data filled in are correct before generating the registration.
6. PRICES AND TERMS OF VALIDITY OF PROMOTIONS
All prices of fivelands-education.com fees include the TAX in force at the time of subscription. All prices shown on the website are valid and will be expressed in USD currency ($).
The subscription invoice is available in the user’s private area .
In the case of promotions of limited duration, the promotional discount will be applied as long as the registration was made during the promotional period.
The data recorded through the payment methods constitute proof of the date on which the financial transactions were made and will be used to determine whether or not the subscription is subject to promotion.
7. METHODS OF PAYMENT
Stripe: The user must have a valid credit or debit card. The operation is formalized at the time of placing the order without the need to be registered on this platform and through the payment form where you must specify all digits of the card number, expiration date and CVV code. Only secure card payments are accepted in which authentication of your identity as the card holder is performed.
8. RIGHT OF WITHDRAWAL, CANCELLATION
8.1 Right of withdrawal: When the user has discharged, the performance of the service has started, therefore, loses the right of withdrawal.
8.2 Cancellation: The user may unsubscribe at any time through the link provided in the registration email (link). Until the end of the contracted period, even after unsubscribing, the user will enjoy the benefits as a subscriber until the end of the subscription period.
9. USER BEHAVIOR/OBLIGATIONS
Obligations and responsibilities of the User:
- Pay the contracted fee.
- Be of legal age as established in the legislation of your country of residence.
- Full responsibility for the use and custody of your access data and responsibility for the accuracy of the personal data provided to the provider and in your profile.
- Before starting any action, you can count on our help to resolve any doubts.
10. SPECIAL CONDITIONS
FIVE LANDS reserves the right at any time and without prior notice to:
- Modify, suspend or terminate this website or any part of it;
- Restrict, limit, suspend or terminate your access to FIVE LANDS or any part of the Site if, in the reasonable opinion of this entity, you fail to comply with these Terms and/or applicable law.
FIVE LANDS does not guarantee the accuracy, timeliness or completeness of the information disseminated in the User Profiles, nor does it guarantee the conformity of such information with the use that the User wishes to make of it.
FIVE LANDS is not subject to any obligation of result arising from the contract between the parties.
11. INVALIDITY OR UNENFORCEABILITY OF THIS DOCUMENT
If any provision of these terms and conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent so that the remaining provisions shall continue in full force and effect.
12. APPLICABLE LAW AND JURISDICTION
These conditions shall be governed by or construed in accordance with Spanish law in that which is not expressly established. The provider and the user agree to submit any dispute that may arise from the provision of the services covered by these Conditions, to the Courts and Tribunals of the domicile of the provider or the user.
13. DURATION
This contract has the duration of the subscription period contracted by the user from the date of the beginning of the contract. The minimum duration is one month from the subscription of the plan and the renewal will be automatic by months until the cancellation of the plan.
On the day of its expiration, the contract will be extended for an equal period if the User has not notified through his/her private area his/her will not to extend it. In case of extension, the fee will be charged by the same means.
14. COMMENTS AND SUGGESTIONS
We welcome your comments and suggestions. Please send us such comments and suggestions through our contact form or via email to info@fivelands-education.com.